With the introduction of NetSuite Next, Oracle has added some new features to improve how AI understands user customizations. This post – and more to follow – will focus on a specific AI feature. See our prior post for details about release 2026.2 or Download a Summary of the Platform-wide AI & UX Overhaul.
AI DESCRIPTION FIELD
This field has been added to custom Records, custom Fields and custom Transactions to provide a place to include a natural language explanation of the customization and how it works within your process. NetSuite’s generative AI and the AI Connector Service read this text to understand the customized system.
This new functionality allows the AI to provide highly accurate answers to user questions and perform smarter data integrations without needing to guess what a specific backend field does.
How to Use the Field
- Enter a description of what the customization is, what it does and the type of data it contains
- Click the Optimize for AI button on the field.
- Keep it short and simple
Example from the NetSuite/Oracle Help Files:
Scenario: You manage a retail business and need to track seasonal promotions across all your stores. You decide to create a custom record in NetSuite called “Seasonal Promotion” to store details about each promotion, including start/end dates, discount rates, and participating store locations.
AI Description: Tracks retail promotions offered during specific seasons, including promotion name, dates, discount rate, and the stores involved. Used to plan, manage, and report on sales campaigns across multiple locations.
The GYF ERP Solutions Group, an Oracle NetSuite Solutions Partner since 2014, provides a full complement of NetSuite AI Services. Please Contact Us if you need assistance with the new AI features or customizing your NetSuite system to maximize your technology investment.
Related Posts:
Release 2026.2 and NetSuite Next Introduce Advanced AI Functionality
